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Thread: Hamburger Icon Missing

  1. #1

    Hamburger Icon Missing

    Hi there,

    I have had your theme running on my website for quite a long time now with no issues whatsoever

    All of a sudden i have noticed that the 'hamburger icon' is now missing and showing a broken symbol?

    Any idea why this has happened and what i can do to fix it?

    You can see it here: http://www.dylanedwardsdesign.com/

    Thank you so much for your help.

    Kind Regards,
    Dylan

  2. #2
    Administrator Donagh's Avatar
    Join Date
    Aug 2011
    Posts
    2,078
    Hi, Check your console in the browser you have a 403 error code for the icon font used in the theme. This means it was forbidden to load it. Could be related to the https? Make sure the icon font is available and that the theme has access to it.

  3. #3
    Hi there,

    Thanks for getting back to me. The missing icon was an issue before I upgraded the SSL so i don't believe that is part of the issue.

    Are you able to give me some more information on how to check if the icon font is available and accessible to the theme please?

    Thanks so much for your help.

    Kind Regards,
    Dylan

  4. #4
    Administrator Donagh's Avatar
    Join Date
    Aug 2011
    Posts
    2,078
    Hey, This is the part to the font, which is giving the forbidden error:

    https://www.dylanedwardsdesign.com/w...nts/icons.woff

    You should make sure its there and that its permissions are ok. Same goes for this one:

    https://www.dylanedwardsdesign.com/w...onts/icons.ttf

  5. #5
    Hi there, after lots of looking around i am still having trouble resolving this issue.

    I have checked both the above files. They are both in the directory where they should be and set with 644 permisions. I have also tried changing the permissions to 755 and 777 to test, with no change to the error symbol.

    Are you please able to offer any other help on this? Please.

    Thanks so much.

    Kind Regards,
    Dylan.