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Thread: [SOLVED] scrolling stopped working on Chrome

  1. #11
    Junior Member
    Join Date
    Apr 2015
    Posts
    16
    Hello, I tried changing both files out but my site is still not working: www.maemaeservices.com/jp. I also changed both files to all lowercase. Please help. Thanks.

  2. #12
    Hello, i had the problem with the scrolling on my web site giuliomasciocchi.eu. I have read your solution here http://support.pixelentity.com/threa...topped-working and now the scroll works well. But I have another important problem, if i upload the new file “jquery.localScroll.js” and delete the old file “jquery.localscroll.js” my page “news” and “portfolio” don’t work. Can you help me, please? Now I replace the old file”jquery.localscroll.js” and the pages are working. Many Thanks!

  3. #13
    Administrator Donagh's Avatar
    Join Date
    Aug 2011
    Posts
    2,078
    Hi, Change the file name of the new file to all lowercase letters. That should fix it.

  4. #14
    Administrator Donagh's Avatar
    Join Date
    Aug 2011
    Posts
    2,078
    @ rshima15 you have not disabled js compression in your theme options panel (advanced tab). Disable it and it will work.

  5. #15
    Senior Member
    Join Date
    Feb 2015
    Posts
    186
    Thank you rexiars this has also helped me

  6. #16
    Junior Member
    Join Date
    Jan 2017
    Posts
    7
    Hi Donagh,
    I followed your instructions as well. However, it is still not working for my website. I have replaced the file (all lowercase letters) and JS compression was already disabled. Here is the link:
    https://ylenialubrano.com

    The CONTACT icon does not bring you to the bottom of the page.
    The same is valid for pages in German and Italian:
    https://ylenialubrano.com/de (KONTAKT)
    https://ylenialubrano.com/it (CONTATTI)

    Thanks in advance for your help!

  7. #17
    Administrator Donagh's Avatar
    Join Date
    Aug 2011
    Posts
    2,078
    Hi, Have you tried replacing the scrollto.js file also to a new version as described earlier in this thread: http://support.pixelentity.com/threa...ll=1#post79586

  8. #18
    Junior Member
    Join Date
    Jan 2017
    Posts
    7
    Hi Donagh,
    I've replaced the scrollto.js file also and the website is now functioning correctly.
    Thanks for your help.

  9. #19
    Junior Member
    Join Date
    Jun 2017
    Posts
    2
    Worked for us!
    Saved our day!

  10. #20
    Junior Member
    Join Date
    Jan 2015
    Posts
    3
    Donagh,

    I have looked through all the threads I could find regarding this issue. I have deleted the old jquery.localscroll.js file, downloaded the new jquery.localScroll.js file, renamed it to jquery.localscroll.js, uploaded it to my server and no luck.

    I did the same thing for the jquery.scrollto.js file as well (download, replace, rename).

    I also went to theme settings and turned off CSS compression and JS compression.

    Lastly, I even cleared by Google Chrome cache, and still no luck.

    It appears to only be a Chrome issue, because in Safari it works perfectly.

    Do you have any further recommendations? My website is johndlewis.org .

    Thanks.

    Update: I see a few comments about "Version 2", I assume this means that I need to update my entire Visia theme to version 2 in order for the suggested fixes to work? If so, how would I go about doing that because the theme is no longer on the envato market and as far as I see, I don't see a version 2.
    Last edited by jdlewis5293; 06-28-2018 at 22:19. Reason: New info about Version 2