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Thread: Chinese characters on homepage

  1. #1
    Junior Member
    Join Date
    Nov 2016
    Posts
    8

    Chinese characters on homepage

    Hi there

    I am not sure if any of you have had this but my client is telling me that on the homepage carousel he is experiencing Chinese characters where '<' and '>' should be. On my machine i can see the left and right arrows. I have also asked my friend who has come back saying he too can see the arrows. My client cannot. is there a fix for this? has anyone else had this?

    Thanks

  2. #2
    Lead Support Ante's Avatar
    Join Date
    Oct 2012
    Posts
    16,930
    Hello,

    this could be an issue with serving website from both www and non-www version of the url. You need to serve only one (based on what url is set in your WordPress general settings), and redirect the other one.

    So for example, if you have WordPress installed on www.domain.com, then you need to set up a permanent redirect in your hosting control panel from domain.com to www.domain.com