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Thread: [SOLVED] Load project items in the Our Work Section

  1. #1
    Junior Member
    Join Date
    Aug 2016
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    15

    Load project items in the Our Work Section

    Hi,

    When clicking on a project in the Our Work section the screen moves down as if it is trying to load the project but nothing happens. I checked there is a project page created with the relevant tag.
    What is the problem?

    Thanks for your help.

    Liz

  2. #2
    Lead Support Ante's Avatar
    Join Date
    Oct 2012
    Posts
    16,930
    Hello,

    can you please share your website url and we will take a look.

    Thanks

  3. #3
    Junior Member
    Join Date
    Aug 2016
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    15
    Hi,
    It's got maintenance mode in place at the moment. Can I pass you the login securely through here? I remember seeing a tag that hid the p/w etc.

    thanks
    Liz

  4. #4
    Administrator Donagh's Avatar
    Join Date
    Aug 2011
    Posts
    2,078
    Hi, Yes here are the instructions:

    Post your admin login details in this thread so we can login to your WordPress installation and investigate the issue via the admin. You can post this information privately in this thread by wrapping the info inside a "Hide" tag as follows:

    Simply write your information into the post body as you would normally do. Then place the opening hide tag before your info, like this:

    [hide]

    Then place the closing hide tag after your private info, like this:

    [/hide]

    All info contained inside the hide tags will only be visible to forum staff

    Here is what you would type in your post:

    [hide]
    
    url:       http://yoursite.com/wp-admin
    username:  admin
    password:  yourpass
    
    [/hide]

  5. #5
    Junior Member
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    Aug 2016
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    Thank you.

    Hi,

    Many thanks, details below.

    ** Hidden Content: You don't have sufficient privileges to see this hidden data **

  6. #6
    Administrator Donagh's Avatar
    Join Date
    Aug 2011
    Posts
    2,078
    Hi, When a project is clicked your server throws a 503 error (service temporarily unavailable), however the project can be viewed if opened separately. This looks like you have some kind of problem with your server configuration which is causing this error to be thrown when ajax calls are made. Unfortunately this is not related to the theme and perhaps not even to WordPress. You'll need to debug this on your server.

  7. #7
    Junior Member
    Join Date
    Aug 2016
    Posts
    15

    Load project items in the Our Work Section

    Quote Originally Posted by Donagh View Post
    Hi, When a project is clicked your server throws a 503 error (service temporarily unavailable), however the project can be viewed if opened separately. This looks like you have some kind of problem with your server configuration which is causing this error to be thrown when ajax calls are made. Unfortunately this is not related to the theme and perhaps not even to WordPress. You'll need to debug this on your server.
    Thanks I'll check with the server guys.

  8. #8
    Junior Member
    Join Date
    Aug 2016
    Posts
    15
    Hi,
    Sorry for delay in coming back to you, we've been testing this issue. Where/how do you see this 503 error? We can't get the error.
    thanks,
    Liz

  9. #9
    Junior Member
    Join Date
    Aug 2016
    Posts
    15
    Hi,
    Resolved! The maintenance mode plugin was stopping the ajax calls for some reason.
    Please can you close the ticket.

    Thank you,
    Liz