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Thread: Will not scroll down

  1. #1
    Junior Member
    Join Date
    Dec 2015
    Posts
    3

    Will not scroll down

    For some reason my site, www.smartmarketings.com will not scroll down. Once I scroll down manually on the side it will go back up, but its very sluggish. This problem just came up within the last week or so.

    Any help would be appreciated.

  2. #2
    Junior Member
    Join Date
    Dec 2015
    Posts
    3
    Any help would be greatly appreciated.

    Anyone?

  3. #3
    Lead Support Ante's Avatar
    Join Date
    Oct 2012
    Posts
    16,930
    Hello,

    have you installed any kind of plugin recently? Did you try deactivating all of the active plugins?

  4. #4
    Junior Member
    Join Date
    Dec 2015
    Posts
    3
    No recent plugin changes. I modified the contact form a little but I dont see anything broken there. Didnt know if this has ever happened before or what

    I even reuploaded the theme files and that didnt work.

  5. #5
    Lead Support Ante's Avatar
    Join Date
    Oct 2012
    Posts
    16,930
    Can you please create a backup of your theme (and the customization), and share the login details as described below and I will try reinstalling the theme from scratch.

    Thanks

    Post your admin login details in this thread so we can login to your WordPress installation and investigate the issue via the admin. You can post this information privately in this thread by wrapping the info inside a "Hide" tag as follows:

    Simply write your information into the post body as you would normally do. Then place the opening hide tag before your info, like this:

    [hide]

    Then place the closing hide tag after your private info, like this:

    [/hide]

    All info contained inside the hide tags will only be visible to forum staff

    Here is what you would type in your post:

    [hide]
    
    url:       http://yoursite.com/wp-admin
    username:  admin
    password:  yourpass
    
    [/hide]