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Thread: Problems with Gallery and Contact form

  1. #1
    Junior Member
    Join Date
    Nov 2014
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    8

    Problems with Gallery and Contact form

    Hi

    I am using Wordpress 4.3.1.

    When creating a new gallery I cannot add new images, "progress" window opens, displaying only file names but no actual progress, the images never upload despite 54kb filesize (tried different browsers).

    Also, the contact form doesn't work, entering details and pressing Submit doesn't do anything.

    My website can be found at http://wojtek.gr.

    Best Regards
    Wojtek

  2. #2
    Support Anand's Avatar
    Join Date
    Jan 2014
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    9,896
    Hi Wojtek,

    Regarding the issue with the gallery, uou need to upgrade your theme to the latest version.

    Provided you haven't made any direct changes to theme files Please backup your existing theme and database and then see the instructions given on the following post on how to upgrade your theme : http://premium.wpmudev.org/blog/enva...-auto-updater/

    With regards to the contact form not working, I get the following error in console after I click submit

    Code:
    XMLHttpRequest cannot load http://wojtek.gr/wp-admin/admin-ajax.php. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://wojtek.gr.gridhosted.co.uk' is therefore not allowed access.
    There seems to be an issue with the domain mapping, visiting http://wojtek.gr redirects to http://wojtek.gr.gridhosted.co.uk , please fix the mapping and the issue will resolve.

  3. #3
    Junior Member
    Join Date
    Nov 2014
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    8
    Hi Anand

    I installed the said plugin (couldn't upload it and had to manually upload the zip to the wordpress plugins folder..)

    I entered the API key and my login in the Toolkit plugin but nothing happens, it doesn't list my Halfcreative plugin there nor does it update it. It opens a long settings page after I enter the details though.

    However, My halfcreative plugin has Auto Update option on it's own, I entered my login and API key there and it saves it (still, it doesn't update anything though).

    My Halfcreative version is 1.1.0.

    The gallery still doesn't work :/

  4. #4
    Support Anand's Avatar
    Join Date
    Jan 2014
    Posts
    9,896
    Hi,

    Latest version of Halfcreative is 1.1.2

    I can update the theme for you if you like.

    Before providing the login details ensure that you backup the existing theme and database

    Please provide the login details as explained below and I'll do the needful.

    Post your admin login details in this thread so we can login to your WordPress installation and investigate the issue via the admin. You can post this information privately in this thread by wrapping the info inside a "Hide" tag as follows:

    Simply write your information into the post body as you would normally do. Then place the opening hide tag before your info, like this:

    [hide]

    Then place the closing hide tag after your private info, like this:

    [/hide]

    All info contained inside the hide tags will only be visible to forum staff

    Here is what you would type in your post:

    [hide]
    
    url:       http://yoursite.com/wp-admin
    username:  admin
    password:  yourpass
    
    [/hide]

  5. #5
    Junior Member
    Join Date
    Nov 2014
    Posts
    8
    Hi Anand, I use Clef to login and for some reason can't login using a password, the password reminder doesn't work either for some reason.

  6. #6
    Lead Support Ante's Avatar
    Join Date
    Oct 2012
    Posts
    16,930
    Hi,

    were you able to sort out the login?

  7. #7
    Junior Member
    Join Date
    Nov 2014
    Posts
    8
    I can't login using username and a password as i've never created one. where can i modify/add those?

  8. #8
    Junior Member
    Join Date
    Nov 2014
    Posts
    8
    I am unable to reset the password for the username I was given when i installed wordpress.. it doesn't send me a password reset email when I go to 'Forgot password?'

    Can you share the necessary files with me and give me a hint on how to update it manually?

    Best Regards
    Wojtek

  9. #9
    Support Anand's Avatar
    Join Date
    Jan 2014
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    9,896
    Hi Wojtek,

    You can do a manual update, see the following link : https://codex.wordpress.org/Updating...#Manual_Update

    You can download the latest version of the theme by logging into your Themeforest account and then going to "Download" section and then perform the manual update as per the link given above.

    Before proceeding ensure to backup your theme and database.

  10. #10
    Junior Member
    Join Date
    Nov 2014
    Posts
    8
    Hi Anand,

    On themeforest the latest version for HalfCreative is 1.1.0 (the version I have).