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Thread: Problem with contact form

  1. #1
    Junior Member
    Join Date
    Apr 2015
    Posts
    1

    Problem with contact form

    When using the contact form it doesnt work and returns an error : -

    Error! Please validate your fields.

    The website alexrabbetts.com and the contact form is on nearly every page at the bottom. Thanks

    John

  2. #2
    Support Anand's Avatar
    Join Date
    Jan 2014
    Posts
    9,896
    Hi there,

    Please install and configure this plugin, it helped many of our customers: http://wordpress.org/plugins/easy-wp-smtp/

  3. #3
    Quote Originally Posted by Anand View Post
    Hi there,

    Please install and configure this plugin, it helped many of our customers: http://wordpress.org/plugins/easy-wp-smtp/
    I just installed/configured this plugin and am still receiving the "Error! Please validate your fields" message.

  4. #4
    I am also having the same problem. It has never been an issue until about last week (when I finally noticed). I even tried adding the suggested Plugin and nothing changed.

  5. #5
    I realized that the problem I was having with the original contact form was caused by using a 3 letter name. It works totally fine if the name is 4+ letters. Is there a way to change this?
    Last edited by bestfilmservice; 02-09-2016 at 23:37. Reason: spelling

  6. #6
    Lead Support Ante's Avatar
    Join Date
    Oct 2012
    Posts
    16,930