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  1. Replies
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    Hi, You'll need to have FTP access to your...

    Hi, You'll need to have FTP access to your server?hostingspace where your WordPress installation (and therefore your theme) is running. Then using this FTP (filezilla for example) you can place files...
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    Hi, can you share your url where I can check the...

    Hi, can you share your url where I can check the exact situation in those sections you mention?
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    Hi, You don't edit php files, that would change...

    Hi, You don't edit php files, that would change the theme's design (and result in unpredictable behavious), you edit the theme"s content inside the WP admin area. Main WP admin menu > Pages > Your...
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    Hi, Find the following file: root...

    Hi, Find the following file: root folder/framework/php/PeTheme/Constant/google-fonts.php

    In there you'll find the list of weights to be loaded for each of the fonts in Google's web font library....
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    Hi, Can you share your website url so I can take...

    Hi, Can you share your website url so I can take a look?
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    Hi, The point is not what you've used to paste...

    Hi, The point is not what you've used to paste the url into this thread, the point is that that www url, will inevitably be used by some people to access your website and these people will experience...
  7. Hi, You need to set the home type to "Gallery"...

    Hi, You need to set the home type to "Gallery" then create a gallery to use there. In the create gallery admin area, insert your images and then click in the Edit icon on top left of each thumbnail,...
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    Hi, Sorry yes I saw it. There are two...

    Hi,

    Sorry yes I saw it. There are two problems.

    1. You are using the incorrect URL for your website. This is your real website URL: http://dominikrausch.com/ not the one you posted above...
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    Hi, No unfortunately there is no way to do this....

    Hi, No unfortunately there is no way to do this. That's not how the grid component works.
  10. Please note that our support does not include...

    Please note that our support does not include debugging custom work done by third parties. If you need help with your customization of the theme you can get help from us on a freelance basis. Our...
  11. Hi, Sorry I misunderstood your last post, I...

    Hi, Sorry I misunderstood your last post, I thought you were saying that the plugin worked fine, but for some reason the form kept showing the error message.

    I've taken a look at the page and the...
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    Hi Péter, I've replied to your email in this...

    Hi Péter, I've replied to your email in this regard. We can continue the conversation there.
  13. That's happening because you are using 2 versions...

    That's happening because you are using 2 versions of your url and only one of them is correct. Here's the incorrect one: http://handitek.es/ (box instead of button) and here's the correct one...
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    Hi, your local js file is showing a html content....

    Hi, your local js file is showing a html content. I dont know what file you put there but its not the localscroll.js file. See for your self here:...
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    Hi, In the theme's folder, navigate to...

    Hi, In the theme's folder, navigate to js/scripts.js and open it in a code editor application.

    Around line #63 you'll notice the following code:


    // Initialize Sliders

    ...
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    Hi, Please see this thread for the solution and...

    Hi, Please see this thread for the solution and instructions. http://support.pixelentity.com/threads/17176-SOLVED-scrolling-stopped-working-on-Chrome
  17. Hi, You could simply disable the error message...

    Hi, You could simply disable the error message using this CSS:



    .peThemeContactForm #contactFormError{
    display:none !important;
    }
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    Hi, Unfortunately this is not a feature of the...

    Hi, Unfortunately this is not a feature of the theme. You can only add a background image as seen in the contacts page in the theme's live demo.
  19. Hi, In your site there is a plugin called "nav...

    Hi, In your site there is a plugin called "nav menu for elementor" who's css is messing with the theme's native overlay menu. Disable that plugin and all will work as expected.
  20. Hi, You have a mistake in your Custom CSS. You...

    Hi, You have a mistake in your Custom CSS. You have an unclosed media query. You will need to add in a "}" closing curly brace before the snippet I gave you in the post above. Your unclosed media...
  21. Hi That's because the post template's page layout...

    Hi That's because the post template's page layout is built that way. You would have to use a normal page and build the layout you require using the page builder blocks. This is the only way to create...
  22. Humm, not sure about this. Have you tried...

    Humm, not sure about this. Have you tried removing the certificate to see if it reverts back? Or install the theme on a separate test version of WP? Might tell you if its related to this or something...
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    Hi, Go head there shouldn't be any issue with the...

    Hi, Go head there shouldn't be any issue with the theme. Just back up your website first, just in case. Its always a good idea.
  24. Hello, apologies for the delay. Have you...

    Hello,

    apologies for the delay.

    Have you tried installing and configuring the SMTP plugin? It should make sending emails more reliable. For example this one:...
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    Hi, Please update your theme. Download it again...

    Hi, Please update your theme. Download it again and manually update it. This should solve the problem.
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