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  1. Hi, Unfortunately this theme no longer supports...

    Hi, Unfortunately this theme no longer supports WPML. Support for that plugin was dropped a long time ago, so your issue may be related to a recent update you have made to WP which changed something...
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    Hi, Please share your link where I can see the...

    Hi, Please share your link where I can see the issue happening. Thanks.
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    Hi, I've just checked, this is the version you...

    Hi, I've just checked, this is the version you are using currently:

    http://www.anndanmedia.com/wp-content/themes/visia/js/jquery.localscroll.js?ver=1484317731

    Which is version 1.2.7, which is...
  4. Hi, You are posting this in a thread which is not...

    Hi, You are posting this in a thread which is not related to this issue. There are multiple other recent threads about this issue in the visia sub forum, check this one for the solution:
    ...
  5. Hi, Sorry for the delay check the following...

    Hi,

    Sorry for the delay check the following file:

    wp-content/themes/oneup/framework/js/pe/jquery.pixelentity.videoPlayer.js

    On line 78 you will see the following:
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    Hi, You won't be able to use a link like the...

    Hi, You won't be able to use a link like the other sections if you use a background image. The reason is because the other sections's icons have a background color which is the same as the color of...
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    Paste this into the customer CSS field in the...

    Paste this into the customer CSS field in the theme options panel:



    .serviceInfoBack p,
    .serviceInfoBack a {
    color: white !important;
    }
  8. Hi, There is a lot of content in this theme's...

    Hi, There is a lot of content in this theme's demo. Can you be more specific? Please post a link to the content you are referring to, so I can help you. Thanks.
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    Hi, I’m unable to check what version of the file...

    Hi, I’m unable to check what version of the file youare using because your caching plugin is minifying all js scripts. If you disable this minification I can check back. The caching plugin or its...
  10. Hi, Make sure your disable the js compression in...

    Hi, Make sure your disable the js compression in the theme admin panel (advanced tab), if you omit this step, then any change made to the js files will not be implemented because the theme will...
  11. Hi, I've checked your page and the form's success...

    Hi, I've checked your page and the form's success message displays for me on both chrome and safari in the same way. The only thing is it takes a while for your server to give a response, sometimes...
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    Hi, In your theme admin, disable the js...

    Hi, In your theme admin, disable the js compression. Now see if the error appears in the browser console. If it does, we should now have a more accurate reference of what file its coming from.
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    I was suggesting that you try to remove the s...

    I was suggesting that you try to remove the s from the video url http part and see if that fixes your issue.
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    Hi, That's how a grid gallery displays. If you...

    Hi, That's how a grid gallery displays. If you want a larger grid of images you will need to use a separate page for your project and then on the project page insert a portfolio masonry grid which...
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    Hi, All 3 of those sites are scrolling fine for...

    Hi, All 3 of those sites are scrolling fine for me in chrome. I looks like you managed to make it work in the end.
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    Hi, Have you tried to remove the "s" from the...

    Hi, Have you tried to remove the "s" from the video url in the WP admin?
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    Hi, I've checked your page and I'm not seeing...

    Hi, I've checked your page and I'm not seeing this problem you mention. I've even gone and set the body color to something else and I still see a full width normal header. Is this still an issue? Or...
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    Hi, Where are the links exactly that you would...

    Hi, Where are the links exactly that you would like to change? I'll need you to point me to the page exactly, because one CSS snippet is unlikely to work globally. Please share the url of the page...
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    Hi, I!ve checked your page in Chrome and Firefox...

    Hi, I!ve checked your page in Chrome and Firefox and I'm not seeing this js error you mention. Is this request still actual or have you managed to fix it?
  20. Hi, I've taken another look and I've found the...

    Hi, I've taken another look and I've found the problem. Open that same js file again "custom.js". One line 337 you'll see the following:



    $success_msg.text( '' ).parent().hide();...
  21. Hi, I believe those slide transitions were added...

    Hi, I believe those slide transitions were added to the HTML version of the design at a later date and as a result they are missing from the WP version. Sorry!
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    Hi, Have you given it some time? Re-indexing...

    Hi, Have you given it some time? Re-indexing pages can take a while. Make sure you have all the necessary data changes and do a bit of googling about how you might encourage a faster re-indexing of...
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    Hi, Unfortunately Vimeo video playback in a...

    Hi, Unfortunately Vimeo video playback in a lightbox is not supported there, hence they act like an external link when clicked.
  24. Hi, I've taken a look as far as I can see the...

    Hi, I've taken a look as far as I can see the form is set up to use default messages from WordPress instead of using those entered in the PHP file (which you've edited).You can try this solution:
    ...
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    Hi, Your options are: 1. switch to a new...

    Hi,

    Your options are:
    1. switch to a new theme which has built-in support for multi-language switching.
    2. If you wish to continue using this theme, then hire a freelancer to implement...
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