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Type: Posts; User: jenrhdnyc

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  1. Hello again Donagh! Update to WP 4.9.4 is...

    Hello again Donagh! Update to WP 4.9.4 is complete after a backup, no new problems but the bug with the homepage buttons in Chrome is still present, and in fact it's slightly worse as the arrow on...
  2. I figured this out on my own, was a broken image...

    I figured this out on my own, was a broken image link - sorry!!
  3. Mobile bug - "Services" Section disappeared after update to Visia 1.3.3

    Hello! I just did a theme update to Visia 1.3.3. All looks fine on my site rhdnyc.com except that on iPhone 6S Safari the "Services" section has totally disappeared. 2 screengrabs attached, 1 is from...
  4. Hello! I successfully resolved the issue and...

    Hello! I successfully resolved the issue and installed Visia 1.3.3. There's still a Wordpress upgrade available to 4.9.4 - is it safe to upgrade to 4.9.4 with Visia 1.3.3 installed? If so I will do...
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    Thank you, I called GoDaddy and was able to...

    Thank you, I called GoDaddy and was able to resolve this.
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    Visia 1.3.3 update

    Hello! I have Visia 1.3.2 installed on my site, and I think I need to update to version 1.3.3 before I upgrade my Wordpress to the most recent version (4.9.2). I downloaded 1.3.3 from Wordpress,...
  7. links in Homepage Labels not working in Chrome

    Hello!
    I have 2 "labels" (links) that display over my homepage slider on rhdnyc.com . These 2 links, "Learn More" and "Our Work", which should link/scroll to the "About Us" and "Work" sections of...
  8. After doing some research I was able to complete...

    After doing some research I was able to complete the update without hiccups - no reply necessary. Thank you for a solid update to fix the bugs!
  9. Hello! Same problem - Visia not working properly...

    Hello! Same problem - Visia not working properly since update to 4.5. I've never deleted a wordpress theme before in order to install an update - I've backed up my site but I'm really nervous about...
  10. Hi again Anand! It worked that time, thank you...

    Hi again Anand! It worked that time, thank you very much for your patience! :) :)
  11. Thank you for this Anand! I've corrected the code...

    Thank you for this Anand! I've corrected the code in the Custom JS section - however I'm not seeing the changes on my end - I thought maybe it was me having to clear my cache, but I did it and even...
  12. Hi Anand! I added this code and rearranged it as...

    Hi Anand! I added this code and rearranged it as you suggested, but I'm not seeing the reflection on the front end. Just to be thorough, here is my rearranged custom JS: Have I made an error...
  13. Ah, my apologies! the website URL is...

    Ah, my apologies! the website URL is www.redherringdesign.us/wordpress. If you get a redirect to our coming soon page, try again - it happens sometimes but the /wordpress in the URL should get you to...
  14. Rearranging project tags - new thread/different site

    Hello!
    I know this issue has been solved here http://support.pixelentity.com/threads/6204-SOLVED-Rearrange-project-tags?highlight=tags however it seems it was only solved by logging in to the admin...
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    Just wanted to thank you for this modification -...

    Just wanted to thank you for this modification - exactly what I needed! :D
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    Thanks for checking! I will try clearing the...

    Thanks for checking! I will try clearing the cache when my boss comes in with her iPhone 6 and will let you know. Again, thank you for all your help with this puzzling issue. Have a great weekend :)
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    Hi, Anand! I see the site functioning fine on...

    Hi, Anand!
    I see the site functioning fine on desktop, iOs 8.4 is working fine on iPhone 5S, and if it's working for you I assume iPad is working as well, but I just checked on an iPhone 6 and the...
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    OK - I edited the .htaccess file in my Wordpress...

    OK - I edited the .htaccess file in my Wordpress through the Yoast SEO plugin, and this is what the file now reads - can you review and let me know if you spot any errors? Again, THANK YOU for all...
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    Ah, thank you for the article! After reading it I...

    Ah, thank you for the article! After reading it I can see I will need to edit the .htaccess file in the wordpress root folder or it will override the one I changed in my main website root folder. I...
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    Update: I realized the file is hidden which is...

    Update: I realized the file is hidden which is why I can't see it. I can see it via the FTP in Dreamweaver, so I think I've now updated it and put the updated file back on the remote server. I will...
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    Hello Anand! Thank you for this, I apologize...

    Hello Anand!
    Thank you for this, I apologize for my ignorance but where should I look for the .htaccess file? I googled it and can't find a clear answer - I looked in my website's root folder and...
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    Hello again Anand! Unfortunately trying to add...

    Hello again Anand! Unfortunately trying to add this redirect to my hosting resulted in a redirect loop which makes safari fail to load the website at all, even on desktop. I don't understand as it's...
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    Interesting! I made the change and am waiting for...

    Interesting! I made the change and am waiting for it to propagate. I will let you know how it goes. Thank you very much!
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    Thank you for your quick reply - on IPhone 6 with...

    Thank you for your quick reply - on IPhone 6 with iOs 8.4 it's still happening - here are screenshots of what happens when you tap on any project in the OUR WORK section:

    Before you select:...
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    Folio Gallery bug for iOs 8.4

    Hello!
    My website www.redherringdesign.us/wordpress is experiencing a bug in the portfolio galleries we have up on our "OUR WORK" page, only on iOs 8.4 - iOs 8.3 and desktop browsers seem to be...
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