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Type: Posts; User: Donagh

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  1. Replies
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    Hi, I'm still investigating this issue but am...

    Hi, I'm still investigating this issue but am away from the office for a few days. it appears its not being caused by plugins, so feel free to enable those again. Will get back with more asap.
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    Content in the footer should still be crawled by...

    Content in the footer should still be crawled by Google when its hidden, but how this affects its SEO weighting, is unclear. I would recommend that you do some research about SEO and content hidden...
  3. Hi, Please share your website url please. Also...

    Hi, Please share your website url please. Also your login info would be helpful. Instructions to include this are as follows:
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    Hi, Please share your website link where I can...

    Hi, Please share your website link where I can see this problem. Then I could provide you with a quick CSS snippet.
  5. Hi, Unfortunately there is no "Reload Code" field...

    Hi, Unfortunately there is no "Reload Code" field or feature in this theme so what you are referring to can only be done with custom source code/customisation, which is beyond the scope of our...
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    Hi, Unfortunately there is no such option. If...

    Hi, Unfortunately there is no such option. If this is something you wish to achieve, you will need to create custom code for it. Such customisations are beyond the scope of our support.
  7. Thread: Small? problems

    by Donagh
    Replies
    1
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    53

    Hi, Firstly, this theme does not include...

    Hi,

    Firstly, this theme does not include support for woo commerce, which may explain some unusual layout/look on product pages, because these are Woocommerce custom templates and the theme's CSS...
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    LOL @ previous posts...sorry this was buried in...

    LOL @ previous posts...sorry this was buried in the archives. Just seeing it now, because of your new post. I apologise for your experience so far with the support here, its unacceptible. I'm looking...
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    Hi, I can't do anything unless I can see and...

    Hi, I can't do anything unless I can see and access the site when ALL plugins have been deactivates and there is nothing else running except the theme. It still looks to me like something is...
  10. Hi, Have you tried using a blog post instead and...

    Hi, Have you tried using a blog post instead and make it password protected? You can insert videos into posts too.
  11. Hi, You could make or find an instagram icon...

    Hi,

    You could make or find an instagram icon that's 26x26px (circle) in grey and white, plus another version in color (for hover state) and use this CSS to add it to that spot: (upload both icons...
  12. Hi, I don't see that section at the link you...

    Hi, I don't see that section at the link you posted. In fact it looks to me like a different theme is being used now. Would this be right? Is this issue actual still?
  13. Hi, I've checked your link and I'm not seeing...

    Hi, I've checked your link and I'm not seeing anything wrong there, for me the posts appear all the time. Its possible it is related to your network or server connection. Check it on a different...
  14. Hi, In each project page in theme admin, there is...

    Hi, In each project page in theme admin, there is an option called Ajax-load. Set this to disabled/no.
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    Hi, This is usually caused by a failed demo...

    Hi, This is usually caused by a failed demo import. See here for a solution: http://support.pixelentity.com/threads/5138-SOLVED-illegal-string-offset-file-error-for-Hydra and here:...
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    Hi, You could manually try to delete imported...

    Hi, You could manually try to delete imported attachments, see this thread: http://support.pixelentity.com/threads/5138-SOLVED-illegal-string-offset-file-error-for-Hydra
  17. Hi, Are you using the Magnum theme? The above...

    Hi, Are you using the Magnum theme? The above solution will only work for that. Please share your website where I can see the problematic quotes and I'll check what's wrong.
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    Hi, Those instructions are for HTML websites. For...

    Hi, Those instructions are for HTML websites. For a WordPress site you'll need to find a plugin to help you with this. You could try to open the header.php and paste your code in there, but that may...
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    Hi, Just continue with the rest of the changes as...

    Hi, Just continue with the rest of the changes as per the thread. Keep an backup of the original file (before you change it) just in case you need to reinstate it later.
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    Hi, Download the theme pack from Themeforest....

    Hi, Download the theme pack from Themeforest. Unzip it. Inside you will see another zip, which is the theme. Now follow any WP theme installation tutorial for zipped themes. You could also read the...
  21. Hi, I'll need to see your website. Please share...

    Hi, I'll need to see your website. Please share your link.
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    Hi, Please check the first couple of posts in...

    Hi, Please check the first couple of posts in this thread for the solution: http://support.pixelentity.com/threads/2794-Change-Portfolio-slug?highlight=permalink
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    Hi, Unfortunately not. The Visia theme is a...

    Hi, Unfortunately not. The Visia theme is a simple theme and doesn't contain any page builder or Visual composer modules.
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    Unfortunately that can't be done without some...

    Unfortunately that can't be done without some custom work. There is a button included in that block to which you can insert a link instead.
  25. Hi, I'm only seeing one box of text which is...

    Hi, I'm only seeing one box of text which is having some trouble with the resizing. This is unavoidable unfortunately. Those items are not really designed to hold paragraphs of text. They are only...
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